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User Roles and Settings

The Settings section allows you to manage your account details and control access for other users in the system. It also includes tools specific to organizers, such as managing advertising accounts. The section is divided into several tabs:

  • Profile – manage your personal information and account credentials.
  • Advertising Accounts – view and connect external advertising accounts.
  • Users & Roles – add, edit, or remove users and assign roles.
  • Billing – manage financial details, transactions, and withdrawals.

Profile

In the Profile tab, you can update your account details:

  • First name and Last name – the name shown to other users.
  • E-mail – your account’s login address. It cannot be changed.
  • Password – your login password. Click Change to update it.
  • Phone – your contact number.

After making changes, click Save to apply updates.


Advertising Accounts

The Advertising Accounts tab allows you to connect and manage external ad accounts. You can:

  • View the list of currently connected accounts, along with their status and platform.
  • Add a new account by selecting the appropriate advertising platform.
  • Remove access by clicking Revoke in the menu.

You can read more about connecting an account in the article Connecting Advertising Accounts.


Users & Roles

The Users & Roles tab allows you to manage all accounts connected to your organizer workspace.

Roles

There are two user roles available:

  • Admin – has full access to all areas, including settings, user management, and billing.
  • Manager – has the same access as Admin, except billing.
  • Moderator – a role that allows reviewing sponsor content, but is not intended for changing other event settings.

Creating a New User

Note: Login details are sent automatically to the e-mail provided for the new user.

  1. Click Create user.
  2. Enter the user’s Name and E-mail.
  3. Select a Role — either Admin or Manager.
  4. Choose how to set the password:
    • Keep the Generate password checkbox selected to create it automatically.
    • Uncheck it to set your own password.
  5. Click Create to add the user.

Editing a User

  • Open the menu with three dots next to the user’s name and select Edit.
  • You can change the NameRole, and reset the Password:
    • Keep the Generate password checkbox selected to create it automatically.
    • Uncheck it to set your own password.
  • Click Save to apply changes.

Deleting a User

To remove a user, click the menu with three dots and select Delete. Confirm the action to permanently revoke access.


Billing

The Billing section allows organizers to track revenue, commissions, transactions, and request payouts.

You can read more about working with this section in the article Billing Reports and Transaction History.